Privacy Policy

1. Information We Collect

We may collect names, email addresses, phone numbers, business details, addresses, photos, product details, reviews, COD enquiry details, membership form details, signatures, uploaded documents, payment proof files, IP address, browser information, and website activity records needed to operate the platform.

2. How We Use Information

We use information to create owner accounts, verify email, publish business listings, manage products and offers, process COD enquiries, send admin/owner/member notifications, maintain RWA or HEAWA records, prevent misuse, improve the website, and respond to support or legal requests.

3. Public Information

Approved business listing details, product details, offers, public contact numbers, business images, reviews, and association member names where enabled may be visible publicly. Do not submit information for public display unless you have permission to share it.

4. Private Documents And Form Data

Membership application details, uploaded photos, payment proof, address proof, signatures, owner account details, and admin notes are intended for authorised administrators and operational use. However, no online system can guarantee absolute confidentiality against all cyber risks.

5. Cookies, Sessions, And Analytics

Hisar.biz may use browser sessions, basic security checks, rate limits, and privacy-safe analytics to keep users logged in, reduce abuse, count views or clicks, and help owners understand performance. Analytics are designed to avoid exposing personal browsing identities to business owners.

6. Email And WhatsApp Communication

We may send verification codes, admin notifications, owner emails, product approval messages, membership approval messages, COD status messages, or WhatsApp links where applicable. Delivery depends on third-party email, hosting, browser, and WhatsApp services.

7. Sharing Information

Information may be shared with the relevant business owner, association admin, website admin, hosting provider, technical service provider, or legal authority where needed to operate the service, resolve disputes, prevent abuse, or comply with law.

8. Security And Retention

We use reasonable technical and administrative steps to protect the website, but no website is completely immune from hacking, viruses, malware, downtime, data loss, or unauthorised access. Records may be kept as long as needed for platform operation, audit, dispute handling, legal compliance, or backup.

9. Correction Or Removal

Business owners can update many details from the owner dashboard. For corrections, removal requests, or privacy concerns, use the Contact Admin page with enough detail to identify the relevant listing, account, review, product, or form record.